Repair before replacement
An older heat pump does not automatically need replacing. This project starts with proper engineering: understanding the installation, establishing the cause of failure and assessing the condition of the heat pump and the wider hydraulic system before deciding what remedial work is justified.
Current status: diagnostic and recommissioning work in progress. We will update this case study with the confirmed fault, repairs and final operating results once the system is running.
A more involved heat-pump installation
This IVT installation is not simply heating a house. It interfaces with a substantial swimming-pool plant room and also serves underfloor heating, so reliable diagnosis means looking beyond the heat pump cabinet itself.
Heat pump: operational checks, controls, temperatures and fault diagnosis.
Swimming pool: investigation of the heat-pump interface with the pool heating and associated plant.
Underfloor heating: checking the heating circuit and its hydraulic operation.
System components: pumps, valves, expansion provision, controls and associated pipework considered as part of the diagnosis.
Recommissioning: proving safe and reliable operation rather than simply clearing a fault and walking away.
Inside the plant room


Specialist heat pump fault finding
Envirowarm works on both modern and older renewable heating systems. With 20 years in the heating industry, our approach combines heat-pump knowledge with the practical understanding of controls, pumps, water systems and underfloor heating needed to diagnose installations as a complete system.
For customers with an older ground source or air source heat pump that has stopped working, our first question is not “what can we replace it with?” — it is “what has actually failed?”
Will the old IVT live again?
That is the challenge. More than three years without running, a complex pool and underfloor-heating installation, and one experienced Envirowarm engineer on the case. Watch this project for the result.
Ground source heat pump servicing & repairs · More Envirowarm projects
Ask Envirowarm about a heat pump repair 01482 841225
